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Customer Service

Orders & Payment

How to order

Ordering from Giftcertificates.ca is as easy as 1-2-3.

  1. Simply select the type of gift you want to purchase by clicking on the ‘Buy a GIFTPASS’ tab or the ‘Buy a Gift Card’ tab. Browse through the gift cards we carry by selecting a category and read about each retailer by clicking on its gift card image. On each retailer’s page, choose the denomination and quantity of gift cards you want.
  2. Click the Add To Shopping Cart button to add the item to your shopping cart. Simply keep shopping for more gift cards or…
  3. Click the Checkout button when you’re ready to pay and you’ll be asked to enter your billing and shipping information, a shipping method that works best for you and payment options.

For more information on shipping see Shipping Options.

Your gift cards will arrive in our elegant packaging and you may also have the opportunity to include a personal message.
Once your order has been completed you will receive an email order confirmation receipt, including an Order Number. Please print out this page or record the number, as you will need this when contacting our Customer Service department at customerservice@giftcertificates.ca.

For corporate orders, please fill our Corporate Request form

Payment options

Giftcertificates.ca accepts Visa, MasterCard, and American Express. We do no accept cash, cheques or CODs.